Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company
  • Home
  • About Us
  • Forms and Documents
  • Billing and General Info
  • Online Access / Bill Pay
  • Water Quality Report
  • Facts and Tips
  • Meet the Staff
  • Board Thank You
  • FAQ's
  • More
    • Home
    • About Us
    • Forms and Documents
    • Billing and General Info
    • Online Access / Bill Pay
    • Water Quality Report
    • Facts and Tips
    • Meet the Staff
    • Board Thank You
    • FAQ's
  • Home
  • About Us
  • Forms and Documents
  • Billing and General Info
  • Online Access / Bill Pay
  • Water Quality Report
  • Facts and Tips
  • Meet the Staff
  • Board Thank You
  • FAQ's

304-789-6996

Welcome to Alpine Lake Public Utilities Company (ALPUC)

Welcome to Alpine Lake Public Utilities Company (ALPUC)Welcome to Alpine Lake Public Utilities Company (ALPUC)Welcome to Alpine Lake Public Utilities Company (ALPUC)
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Announcements

Our office will be CLOSED on Monday, May 26, 2025 for Memorial Day.


We have begun hydrant flushing, this is done annually as part of routine maintenance of the water system.  During flushing some customers may experience low water pressure and possible water discoloration.  These conditions are normal when flushing occurs and will improve when flushing is complete.  Conditions can be resolved by running a cold water tap for a few minutes.  If you have continued issues or concerns contact the ALPUC office at 304-789-6996.


ALPUC has contracted Keystone Paving to pave our leak and tap sites.  We  will put out that information once we know the date.



After Hours Emergency:  When the office is closed and there is a water emergency, notify Alpine Lake Security at 304-789-2121, security will alert appropriate ALPUC Staff.  

  

ALPUC Board of Directors Position:  Your April 30, 2025 ALPUC bill will include your invitation to Annual Meeting and your ballot for the one board position that will expire in June.  Customers that receive their bill via email will receive a separate email containing their invitation and ballot.  Please read over instructions carefully to ensure your vote is counted!  Please call or email the office with any questions.  

ALPUC Drop Box

We have a drop box located in the ALPUC parking lot, for your convenience, you can drop your payments and other paperwork from your car!

Call Before You Dig - Dial 811

It is law in West Virginia that homeowners and/ or contractors must call WV 811 prior to any digging taking place.  Many different utility lines run under the ground near our homes.  Dial WV811 or 1-800-245-4848.

Find Out More

What should I do when under a boil water advisory?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.
  • Bring all water to a boil, let it boil for one minute and let it cool before using or use bottled water.  Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing and food preparation UNTIL FURTHER NOTICE.  Boiling water kills bacteria and other organisms that could be in the water.
  • We strongly encourage all of our customers to have current contact information on file with the office.  We also recommend signing up for a text alert through our WENS (Wireless Emergency Notification) system.  We only utilize WENS in the event of an emergency or interruption to your water service, it is the first and best chance at quickly notifying affected homeowners.  In the event of an emergency or water outage the most current and up to date information can always be found at the top of this homepage.

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Alpine Lake Public Utilities Company

1813 Alpine Lake Rd. Terra Alta, WV 26764

Office (304)789-6996 Fax (304)789-6488 This institution is an equal opportunity provider.

Hours

Monday - Friday: 8am - 3pm

Saturday: Closed

Sunday: Closed

After Hours Emergency (Alpine Lake Security): 304-789-2382

Copyright © 2018 Alpine Lake Public Utilities Company  - All Rights Reserved.


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