Our office will be CLOSED on Monday, September 1, 2025 for Labor Day.
Tuesday, August 26, 2025 - ALPUC Staff will be making a repair on Windflower Drive close to the northern intersection with Aster Drive. Please use extra caution when traveling this area. No customer action will be needed and no customers will be affected.
**In the event of a power outage customers should still have water however some in the Swiss, Bavarian & Austrian Sections would have reduced pressure if the booster has lost power.**
After Hours Emergency: When the office is closed and there is a water emergency, notify Alpine Lake Security at 304-789-2121, security will alert appropriate ALPUC Staff.
In the coming weeks ALL ALPUC customers will be opted in to our WENS (Wireless Emergency Notification System) communication system, this is due to new orders from The Public Service Commission of West Virginia. If you wish to "opt-out" of receiving these emergency notifications you will need to contact the office at 304-789-6996 or email office@alpuc.com. Customer information on file will be used for this service. If you need to make any changes please reach out!
We have a drop box located in the ALPUC parking lot, for your convenience, you can drop your payments and other paperwork from your car!
It is law in West Virginia that homeowners and/ or contractors must call WV 811 prior to any digging taking place. Many different utility lines run under the ground near our homes. Dial WV811 or 1-800-245-4848.
1813 Alpine Lake Rd. Terra Alta, WV 26764
Office (304)789-6996 Fax (304)789-6488 This institution is an equal opportunity provider.
Monday - Friday: 8am - 3pm
Saturday: Closed
Sunday: Closed
After Hours Emergency (Alpine Lake Security): 304-789-2382