Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company
  • Home
  • About Us
  • Forms and Documents
  • Billing and General Info
  • Online Access / Bill Pay
  • Water Quality Report
  • Facts and Tips
  • Meet the Staff
  • Board Thank You
  • FAQ's
  • More
    • Home
    • About Us
    • Forms and Documents
    • Billing and General Info
    • Online Access / Bill Pay
    • Water Quality Report
    • Facts and Tips
    • Meet the Staff
    • Board Thank You
    • FAQ's
  • Home
  • About Us
  • Forms and Documents
  • Billing and General Info
  • Online Access / Bill Pay
  • Water Quality Report
  • Facts and Tips
  • Meet the Staff
  • Board Thank You
  • FAQ's

304-789-6996

Welcome to Alpine Lake Public Utilities Company (ALPUC)

Welcome to Alpine Lake Public Utilities Company (ALPUC)Welcome to Alpine Lake Public Utilities Company (ALPUC)Welcome to Alpine Lake Public Utilities Company (ALPUC)
Get in Touch

Announcements

Our office will be CLOSED on Monday, September 1, 2025 for Labor Day.



 ALPUC staff will be digging out and preparing cut across and leak sites in preparation of paving.

  Thursday, July 17, 2025 - Keystone is scheduled to be here to pave cut across and leak sites.  Please use caution in these areas.

Locations of patching of cut across from new services are:  2 on Dogwood, Pine, Goldfinch, Beebalm, Clover, Betony, Goldenrod and Woodbine

2 Leak site areas to be paved one at Intersection of Grosebeak/W. Alpine and another on East Alpine



**In the event of a power outage customers should still have water however some in the Swiss, Bavarian & Austrian Sections would have reduced pressure if the booster has lost power.**


After Hours Emergency:  When the office is closed and there is a water emergency, notify Alpine Lake Security at 304-789-2121, security will alert appropriate ALPUC Staff.  

 In the coming weeks ALL ALPUC customers will be opted in to our WENS (Wireless Emergency Notification System) communication system, this is due to new orders from The Public Service Commission of West Virginia.  If you wish to "opt-out" of receiving these emergency notifications you will need to contact the office at 304-789-6996 or email office@alpuc.com.  Customer information on file will be used for this service.  If you need to make any changes please reach out!



ALPUC Election

Kay Bayer will retain her seat on the ALPUC Board

Congratulation to Kay and thank you to Mike Kemp, Randy Law and Roger McArthur for their willingness to run for the open seat.  Next year there will be two board member terms expiring and we hope to have just as much interest next year.  


ALPUC Drop Box

We have a drop box located in the ALPUC parking lot, for your convenience, you can drop your payments and other paperwork from your car!

Call Before You Dig - Dial 811

It is law in West Virginia that homeowners and/ or contractors must call WV 811 prior to any digging taking place.  Many different utility lines run under the ground near our homes.  Dial WV811 or 1-800-245-4848.

Find Out More

What should I do when under a boil water advisory?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.
  • Bring all water to a boil, let it boil for one minute and let it cool before using or use bottled water.  Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing and food preparation UNTIL FURTHER NOTICE.  Boiling water kills bacteria and other organisms that could be in the water.
  • We strongly encourage all of our customers to have current contact information on file with the office.  We also recommend signing up for a text alert through our WENS (Wireless Emergency Notification) system.  We only utilize WENS in the event of an emergency or interruption to your water service, it is the first and best chance at quickly notifying affected homeowners.  In the event of an emergency or water outage the most current and up to date information can always be found at the top of this homepage.

Contact Us

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Alpine Lake Public Utilities Company

1813 Alpine Lake Rd. Terra Alta, WV 26764

Office (304)789-6996 Fax (304)789-6488 This institution is an equal opportunity provider.

Hours

Monday - Friday: 8am - 3pm

Saturday: Closed

Sunday: Closed

After Hours Emergency (Alpine Lake Security): 304-789-2382

Copyright © 2018 Alpine Lake Public Utilities Company  - All Rights Reserved.


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