Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company

Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company Alpine Lake Public Utilities Company
  • Home
  • About Us
  • Forms and Documents
  • Billing and General Info
  • Online Access / Bill Pay
  • Water Quality Report
  • Facts and Tips
  • Meet the Staff
  • Board Thank You
  • FAQ's
  • More
    • Home
    • About Us
    • Forms and Documents
    • Billing and General Info
    • Online Access / Bill Pay
    • Water Quality Report
    • Facts and Tips
    • Meet the Staff
    • Board Thank You
    • FAQ's
  • Home
  • About Us
  • Forms and Documents
  • Billing and General Info
  • Online Access / Bill Pay
  • Water Quality Report
  • Facts and Tips
  • Meet the Staff
  • Board Thank You
  • FAQ's

304-789-6996

Welcome to Alpine Lake Public Utilities Company (ALPUC)

Welcome to Alpine Lake Public Utilities Company (ALPUC)Welcome to Alpine Lake Public Utilities Company (ALPUC)Welcome to Alpine Lake Public Utilities Company (ALPUC)
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Notice:

  

Fire Hydrant Flushing Scheduled for October


Alpine Lake Public Utilities Company will be conducting routine fire hydrant flushing throughout the month of October.

Hydrant flushing is an important part of maintaining our water distribution system. It allows us to test hydrants, verify proper operation, and flush sediment and mineral deposits from the water mains. This routine maintenance helps ensure that our system continues to provide safe, reliable, and high-quality water to our customers.

During flushing, customers may temporarily notice discolored or cloudy water or a slight change in water pressure. Although the water may appear different, this is generally caused by minerals and sediment being disturbed within the water main and does not mean the water supply has been contaminated.

If you notice discolored water after flushing is taking place in your area, we recommend running a cold-water faucet for several minutes until the water runs clear. Avoid doing laundry until the water has cleared.

Hydrant flushing may occur at various locations throughout Alpine Lake during October, and customers may notice ALPUC crews working near hydrants during this maintenance.

We appreciate your patience and cooperation as we perform this necessary maintenance to help keep the Alpine Lake water system operating safely and efficiently.


  **In the event of a power outage customers should still have water, however, some in the Swiss, Bavarian & Austrian Sections would have reduced pressure if the booster has lost power.**


After Hours Emergency:  When the office is closed and there is a water emergency, notify Alpine Lake Security at 304-789-2121, security will alert appropriate ALPUC Staff.  

ALPUC Drop Box

We have a drop box located in the ALPUC parking lot, for your convenience, you can drop your payments and other paperwork from your car!

Call Before You Dig - Dial 811

It is law in West Virginia that homeowners and/ or contractors must call WV 811 prior to any digging taking place.  Many different utility lines run under the ground near our homes.  Dial WV811 or 1-800-245-4848.

Find Out More

What should I do when under a boil water advisory?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.
  • Bring all water to a boil, let it boil for one minute and let it cool before using or use bottled water.  Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing and food preparation UNTIL FURTHER NOTICE.  Boiling water kills bacteria and other organisms that could be in the water.
  • We strongly encourage all of our customers to have current contact information on file with the office.  We also recommend signing up for a text alert through our WENS (Wireless Emergency Notification) system.  We only utilize WENS in the event of an emergency or interruption to your water service, it is the first and best chance at quickly notifying affected homeowners.  In the event of an emergency or water outage the most current and up to date information can always be found at the top of this homepage.

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Alpine Lake Public Utilities Company

1813 Alpine Lake Rd. Terra Alta, WV 26764

Office (304)789-6996 Fax (304)789-6488 This institution is an equal opportunity provider.

Hours

Monday - Friday: 8am - 3pm

Saturday: Closed

Sunday: Closed

After Hours Emergency (Alpine Lake Security): 304-789-2382

Copyright © 2018 Alpine Lake Public Utilities Company  - All Rights Reserved.


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