After Hours Emergency:
When the office is closed and there is a water emergency, notify Alpine Lake Security at 304-789-2121, security will alert appropriate ALPUC Staff.
**ALPUC ANNUAL MEETING**
Alpine Lake Public Utilities Company (ALPUC) takes great pride in our annual meeting and presentation to our members. The annual meeting will be held on June 22, 2024 at 9:00am. We hold our meeting in conjunction with ALPOA’s annual meeting.
In June, the terms of two Board Members will expire and the deadline for submitting a candidate was April 17th. No one volunteered by the deadline, hence there will not be an election this year. Bruce Michael and Charles “Chip” Voitelle expressed they would remain as board members. We are pleased to have both Bruce and Chip as members of the ALPUC Board of Directors for another term.
Please join us on June 22, 2024 at 9:00am at the lodge to review information regarding the utility and its role in the community. Also, we would like to give you an opportunity to provide us with any questions or topics you would like for us to discuss during the annual meeting. You can communicate those questions or topics to us directly at office@alpuc.com. We look forward to seeing you on June 22nd.
Water utilities are required to do periodic testing of meters. ALPUC generally conducts meter testing during the winter months on an ongoing 10- year rotation. You may see ALPUC staff in your meter area and they may knock on your door if they believe you are home or using water. This requires the meter to be removed, tested and replaced the same day. An idler will be put into place if customers are home so they will continue to have water service during the testing period which does take a few hours. Typically, this process goes on without the customers knowledge. When your meter has been tested there will be a notation on your billing statement that reads “Meter Tested” as a routine test allows 110-150 gallons of water to pass through the meter. Test results will be documented in customer files, if there is an issue with your meter it will be repaired or replaced. This usage does not adversely affect the customer, you will not be charged for the excess water if you exceed the minimum, but is disclosed on the billing statement.
We have a drop box located in the ALPUC parking lot, for your convenience, you can drop your payments and other paperwork from your car!
It is law in West Virginia that homeowners and/ or contractors must call WV 811 prior to any digging taking place. Many different utility lines run under the ground near our homes. Dial WV811 or 1-800-245-4848.
1813 Alpine Lake Rd. Terra Alta, WV 26764
Office (304)789-6996 Fax (304)789-6488 This institution is an equal opportunity provider.
Monday - Friday: 8am - 3pm
Saturday: Closed
Sunday: Closed
After Hours Emergency (Alpine Lake Security): 304-789-2382